Microsoft 365
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Microsoft uses a scream test to silence its unused servers
This story was first published in 2019. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
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Transforming how we work in Microsoft Teams Premium with Microsoft 365 Copilot
Editor’s note: This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Microsoft Teams is an integral part of how we work at Microsoft. As our work culture continues to evolve, we’re leaning on Microsoft Teams Premium…
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Sharing our Customer Zero story at the Microsoft 365 Community Conference
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. This story was published to preview a specific event, which has…
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Deploying our new ‘game changing’ Interpreter agent in our meetings at Microsoft
The new Interpreter agent in Microsoft Teams meetings is transforming the lives of our employees who must speak a second language at work. We in Microsoft Digital, our internal IT organization, have enabled Interpreter across Microsoft, providing our employees with…
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Rethinking device management internally at Microsoft with AI
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the experience our employees have with…
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How Microsoft HR is using Viva and Microsoft 365 Copilot to empower our employees
Technology is about people, and no Microsoft organization understands that better than Human Resources. When our HR team started rolling out Microsoft 365 Copilot to the global HR organization, a human-centered approach was a natural fit. And what better way…
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Unlocking knowledge through intelligence: Lessons learned using SharePoint agents at Microsoft
For countless organizations around the world, Microsoft SharePoint is the go-to solution for managing authoritative business content and collaborating on projects. With the launch of Microsoft 365 Copilot and the ability to extend its impact through agents, we saw an…
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Taking back time: Evolving how we use Microsoft 365 Copilot Chat at Microsoft
When we deployed Microsoft 365 Copilot internally at Microsoft, we thought it would save time for our employees and vendors, and it has, especially with the help of Copilot Chat. With a Microsoft 365 Copilot subscription, Copilot Chat becomes more…
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Boosting efficiency with SharePoint agents: How our Microsoft legal team is helping clients find answers faster
We all know the frustration of searching for answers we can’t find, and legal professionals often spend too much time answering the same questions repeatedly. To address these challenges, knowledge must be captured, presented, and made accessible so that individuals…