IT and business operations
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Unlocking the value of Microsoft 365 Copilot at Microsoft
In Microsoft Digital, the organization’s IT department, we get to share our internal learnings deploying and using Microsoft 365 Copilot at Microsoft with many enterprise customers. During in-person briefings, I often remind customers that Copilot is still quite new, and…
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Mapping our migration from the Windows 10 version of OneNote to the Desktop app
Microsoft OneNote is a tool used every day by millions of people, from school teachers to boardroom executives, to keep their professional lives orderly. In October 2025 some of those lives could become a little more chaotic when Microsoft ends…
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Transforming internal communications at Microsoft with Viva Amplify and Viva Engage
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. When our internal communicators need to get the word out about new Microsoft 365 Copilot features, they turn to Microsoft Viva Amplify, which allows them to do…
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Enabling real-time multi-employee collaboration at Microsoft with Copilot Pages
Copilot Pages is a dynamic, persistent canvas in Microsoft 365 Copilot Chat designed for multiplayer collaboration. With Pages, you can turn Copilot responses into durable insights with a side-by-side page that you can edit and, when you’re ready, share with…
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Deploying Microsoft Places at Microsoft with our works councils
Our strong partnership with our works councils has led to the successful deployment of many Microsoft 365 Copilot applications, including one of the latest, Microsoft Places. Places is a workplace scheduling tool that uses AI to make scheduling in-person meetings…
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Breaking language barriers: Our journey to perfect Microsoft 365 Copilot localization
We in Microsoft Digital, the company’s IT organization, are at the forefront of innovation, constantly striving to enhance the experiences of both our employees and external customers. As “Customer Zero,” we are the first to use and test our own…
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Empowering flexibility: Our guide for deploying and driving adoption of Microsoft Places
Our guide for deploying and driving adoption of Microsoft Places A how-to guide from Microsoft Digital sharing the lessons we’ve learned implementing Places to create a more flexible, efficient, and productive workplace. Understanding the impact of flexible work Flexible work…
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Measuring the impact of Microsoft 365 Copilot and AI at Microsoft
It’s clear that we can do incredible things with Microsoft 365 Copilot and AI in general. This technology boosts creativity, streamlines productivity, and it makes data-driven insights more accessible than ever before. For many organizations, what remains unclear is exactly…
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Sharing our Customer Zero story at the Microsoft 365 Community Conference
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. This story was published to preview a specific event, which has…
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Top five ways data is the fuel that powers IT at Microsoft
At Microsoft Digital, our mission is to transform the digital employee experience across devices, applications, and hybrid infrastructure. But what fuels that transformation? Data. Enterprise data, backed by a strong strategy and culture, powers the technologies that drive Microsoft forward.…