End user services and support
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Eliminating mundane repetitive tasks with our new Microsoft Teams app
As organizations grow and their projects become more complex, managing workloads becomes more challenging. Employees report that repetitive, mundane tasks take up too much time and energy, saying things like “I’m constantly having to switch gears,” and “I start out…
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Measuring the impact of Microsoft 365 Copilot and AI at Microsoft
It’s clear that we can do incredible things with Microsoft 365 Copilot and AI in general. This technology boosts creativity, streamlines productivity, and it makes data-driven insights more accessible than ever before. For many organizations, what remains unclear is exactly…
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Transforming how we work in Microsoft Teams Premium with Microsoft 365 Copilot
Editor’s note: This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Microsoft Teams is an integral part of how we work at Microsoft. As our work culture continues to evolve, we’re leaning on Microsoft Teams Premium…
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Top five ways data is the fuel that powers IT at Microsoft
At Microsoft Digital, our mission is to transform the digital employee experience across devices, applications, and hybrid infrastructure. But what fuels that transformation? Data. Enterprise data, backed by a strong strategy and culture, powers the technologies that drive Microsoft forward.…
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Getting products to customers faster with dropshipping at Microsoft
Editor’s note: This story reflects updated guidance from Microsoft Digital—it was first published in 2024 The COVID-19 pandemic pushed supply chains into the spotlight and revealed just how shaky they can be. If you panic-bought toilet paper or flour in…
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Deploying our new ‘game changing’ Interpreter agent in our meetings at Microsoft
The new Interpreter agent in Microsoft Teams meetings is transforming the lives of our employees who must speak a second language at work. We in Microsoft Digital, our internal IT organization, have enabled Interpreter across Microsoft, providing our employees with…
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Buzzing on Microsoft Teams Rooms technology internally at Microsoft
This story reflects updated guidance from Microsoft Digital—it was first published in 2023. There’s been a lot of buzz around The Hive, our laboratory for building and testing new meeting room technology with Microsoft Teams Rooms. And for good reason—The…