device management
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Transforming our approach to patch management at Microsoft
Computer security updates, commonly referred to as “patches,” are a crucial aspect of the IT operations of every large organization today. As a global software company with more than 230,000 employees worldwide, we at Microsoft are no different. Like most…
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Rethinking device management internally at Microsoft with AI
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the experience our employees have with…
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AI in action: Unpacking our internal journey with Windows 11 and Copilot+ PCs
At Microsoft, Windows 11 has been powering the 225,000 devices our employees and vendors use to do their work since it was released in the fall of 2021. Since then, the addition of many new features and the integration of…
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Migrating from Microsoft Monitoring Agent to Azure Arc and Azure Update Manager at Microsoft
As organizations grow and transform their IT infrastructures, maintaining consistency in patch management across various environments and cloud architectures has become a priority here at Microsoft and at companies elsewhere. A recent shift from Microsoft Monitoring Agent (MMA) to Microsoft…
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Providing employees with virtual loaner devices with Windows 365
Watch the video below to see Dave Rodriguez interview Trent Berghofer about how we use the Windows 365 Cloud PC platform to provide our employees with virtual loaner PCs when they need a backup machine to keep working. Rodriguez is…
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Five key learnings from Microsoft’s Windows 11 upgrade
We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our thinking and experience was at the time.…