Tag: Microsoft Teams
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3 lessons in financial services AI transformation from the LSEG-Microsoft partnership
We are sharing three essential lessons from our work with LSEG that are relevant to other financial services organizations, specifically on how to determine a good solution, strategy, and focus for AI innovations.
From exploration to innovation: 4 key stages of AI adoption for insurers
With the recent availability of Microsoft Copilot for Microsoft 365, insurers understand that their employees and customers alike will welcome generative AI into their operations.
Learning from CES 2024: 5 ways AI is reshaping the future of mobility
During CES 2024, our customers and partners shared with us their incredibly exciting AI journeys. While we see companies at various stages of AI maturity, they all have one thing in common—they are all looking for cost-effective ways to harness the power of AI to drive value faster in their own businesses.
Microsoft Cloud for Retail unlocks a new level of productivity with AI
The latest Microsoft Cloud for Retail updates use AI to help retailers maximize their data, elevate shopper experience, and empower store associates. We’re excited to introduce copilot templates on Azure OpenAI Service. Leveraging the copilot templates, retailers can build experiences to gain a competitive edge while responding to their business’s evolving needs.
6 cornerstones of financial services reinvention with data and generative AI
Most financial services firms are well into their generative AI journeys, although it is still the early days for all of us.
3 keys to transforming customs and port operations with generative AI
I’d like to share the insights gained at this year’s WCO 2023 event and offer my point of view on how government organizations can address the unique challenges that customs and port operations face in adopting AI.
How AI helps Microsoft partners innovate across industries
AI is reinventing customer engagement where every connection adds value to the customer relationship, enriching employee experiences to help people be more creative in their work, and reshaping business processes. Read about how Microsoft partners across industries are accelerating innovation with AI.
Innovating with Microsoft Industry Clouds next release wave
These innovations represent our collaboration with partners across industries who build and extend these solutions, enabling high-value scenarios for our customers. During this wave, we’re offering richer, more data-driven precision, and new personalized experiences for customers and employees to advance decision making for business growth.
How Microsoft and generative AI are transforming financial service contact centers
Using generative AI to reinvent the contact center is an unparalleled opportunity not just to deepen customer relationships but to unlock new business value. With generative AI and the Microsoft Cloud, financial services businesses can optimize costs, reduce time to value, enhance collaboration, and use data to deliver more impactful business outcomes.
Transforming airline operations: Improving airport gate turn times with Microsoft Teams
Microsoft has joined forces with industry leaders HARMAN and Xoriant to introduce capabilities within Microsoft Teams to improve airport gate turn times by enhancing gate management and ushering in a new era of operational efficiency.